Responsible Gaming
At Spinsy, we’re committed to providing a fun and exciting gaming environment for all our Aussie players. But more importantly, we want to ensure that your experience remains safe, positive, and within your control. Responsible gaming is at the core of our operations, and we provide a range of tools and resources to help you manage your play. We believe that gambling should be an enjoyable pastime, not a problem.
Our Commitment to Responsible Gaming
Our goal is to create a secure platform where you can enjoy our wide selection of pokies and casino games without any worries. We encourage all players to view gambling as a form of entertainment and to only spend what they can comfortably afford to lose. To support this, the Spinsy AU casino has implemented several policies and features designed to promote a responsible approach to gaming and provide assistance when needed.
Tools to Help You Stay in Control
We empower you with a suite of easy-to-use tools accessible directly from your account settings. These features are designed to help you manage your time and spending effectively, ensuring your gaming stays fun.
- Deposit Limits: You can set a maximum amount you wish to deposit over a daily, weekly, or monthly period. Once you hit this limit, you won’t be able to add more funds until the period resets.
- Loss Limits: This tool allows you to control the maximum amount of your deposited money you can lose. It helps protect your bankroll and prevents chasing losses.
- Wager Limits: Set a cap on the total amount you can bet within a specific timeframe. This is useful for managing your overall activity level.
- Session Timers: Receive regular reality checks that pop up on your screen, reminding you how long you’ve been playing. This helps you keep track of time.
- Cooling-Off Period: If you feel like you need a short break, you can activate a cooling-off period for 24 hours, a week, or a month. During this time, you won’t be able to deposit or play.
- Self-Exclusion: For those who need a longer break from gambling, we offer a self-exclusion option. This will block access to your account for a period ranging from six months to several years.
Recognising the Signs of Problem Gambling
It’s important to be aware of your own gambling habits. Ask yourself if you are spending more money or time than you intended, if gambling is interfering with your daily responsibilities, or if you’re trying to win back money you’ve lost. Answering yes to these questions might indicate a need to reassess your play or seek support. Our customer support team is trained to assist with any concerns you may have, and you can learn more about our operational standards on the Spinsy about us page.
Where to Find Professional Help
If you or someone you know is struggling with gambling, there are excellent, confidential, and free support services available across Australia. We strongly recommend reaching out to one of these organisations for professional advice and assistance:
- Gambling Help Online: A national service offering free 24/7 support via phone and online chat.
- Gamblers Anonymous Australia: A fellowship of people who share their experience to solve their common problem and help others recover from a gambling problem.
- Lifeline: Provides 24-hour crisis support and suicide prevention services.
Preventing Underage Gambling
It is strictly against the law and our terms of service for anyone under the age of 18 to open an account or play at Spinsy. We perform age verification checks to prevent minors from accessing our platform. We also encourage parents to use filtering software like Net Nanny or CyberPatrol to block gambling sites from their home computers.